Innovation
Open learning & accessible tools
Knowledge becomes more useful when people can work with it.

Understanding this focus area
An accessible guide, a well-explained process or a simple digital tool can make participation easier. Begin with the intended user, their language and access needs, the device or materials they have and the task they want to complete.
Design with the user
Ask people to try a draft and describe what is unclear. Prefer plain language, readable layouts, meaningful labels and alternatives for important visual information. A tool should avoid collecting personal information that is unnecessary for its purpose.
Share with care
Before publishing a resource, confirm who owns it, what permissions apply and who will keep it current. State the date, intended audience and limitations. The resource library provides a place for approved material without implying that every draft is official guidance.
A few things you may be wondering
Is this a confirmed active programme?
The page describes a focus area and enquiry pathway. The team must confirm current activity, location, eligibility and capacity before you make arrangements.
How do I discuss participation?
Use the relevant support, volunteering or partnership form. Explain the purpose of your request and include your preferred way to follow up.
Take the next practical step.
Ask about this focus area or explain a proposal that you would like the team to consider.
Send an enquiry →